Introduction

At Maity Sundarban Tourism, we are committed to protecting your privacy and ensuring the safety of your personal information. This Privacy Policy outlines how we collect, use, share, and protect your information when you interact with our services, website, and communications. By using our services, you agree to the practices outlined in this policy.  Also, you can Book the Sundarban Tour At Royal Sundarban Tourism and Sundarban Leisure Tourism Powered By Argusdna.


Privacy Policy
Privacy Policy

Information We Collect

To provide a smooth and personalized experience, we collect several types of information:

1. Personal Information

  • Contact Information: Includes your name, email address, phone number, and postal address.
  • Payment Information: For booking and payment processing, we may collect credit card information, billing address, and related payment details.
  • Identity Verification: We may collect government-issued IDs, passport information, or other documents for identification or legal purposes.

2. Non-Personal Information

  • Technical Information: Includes details like IP address, browser type, operating system, and device specifications.
  • Usage Information: Data on pages visited, time spent on our website, interaction details (clicks, links), and browsing behavior. This data helps us analyze how users interact with our website to improve user experience.

How We Use Your Information

We use the information collected for various purposes, aimed at improving and personalizing your experience:

  • Providing Services: To facilitate your tour bookings, process payments, arrange itineraries, and ensure smooth service delivery.
  • Customer Support: To provide assistance, resolve inquiries, and offer tailored support throughout your tour experience.
  • Communication: To send booking confirmations, itineraries, tour updates, and important information. With your consent, we may also send you promotional offers, newsletters, or updates about new services.
  • Personalization: To create a customized experience based on your preferences, interests, and interaction history with us.
  • Improvement and Analytics: To enhance our website, services, and overall customer experience based on feedback and interaction data.
  • Legal Compliance: To fulfill obligations under applicable laws, regulations, and industry standards.

Sharing Your Information

We respect your privacy and do not sell or rent your personal information to third parties. However, under certain circumstances, we may share your information with trusted entities:

  • Service Providers: We may partner with third-party service providers, such as payment processors, IT support, marketing agencies, and security services. These providers are granted access to personal information strictly to perform their services, under confidentiality agreements.
  • Legal Authorities: If required by law, legal process, or to enforce our policies, we may share your information with relevant legal authorities.
  • Business Transfers: In the event of a merger, acquisition, restructuring, or asset sale, your information may be transferred to the new ownership. We will notify you in such cases and ensure the continuity of privacy protection.

Data Security

To ensure the security of your information, we implement comprehensive measures to prevent unauthorized access, modification, or misuse. These include:

  • Encryption: Sensitive information, such as payment data, is encrypted during transmission and storage to safeguard confidentiality.
  • Secure Servers: Our servers use advanced security protocols, including firewalls and intrusion detection systems, and undergo regular security assessments.
  • Regular Security Audits: We conduct periodic security checks to identify and resolve potential vulnerabilities. Our dedication to security means we continuously update protocols to align with industry best practices.

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience and help us understand how you interact with our website.

Types of Cookies:

  1. Session Cookies: Temporary cookies that expire when you close your browser, used to improve user navigation and experience.
  2. Persistent Cookies: Remain on your device until deleted, used for functionalities such as remembering login details.
  3. Third-Party Cookies: These include analytics and advertising cookies from trusted partners like Google Analytics, helping us analyze usage patterns and serve relevant ads.

You can control your cookie preferences through your browser settings, though disabling cookies may impact the full functionality of our website.

Your Rights

You have specific rights regarding your personal information. Please reach out using the contact information below to exercise these rights:

  • Access: You may request a copy of the personal information we hold about you.
  • Correction: You can update or correct inaccuracies in your information.
  • Deletion: Under certain conditions, you can request the deletion of your personal information.
  • Objection: You may object to processing your information for direct marketing purposes.
  • Restriction: In specific cases, you can request restrictions on the processing of your information.
  • Portability: You have the right to request the transfer of your information to another organization.

Maity Sundarban Tourism Details

Maity Sundarban Tourism is committed to offering exceptional travel experiences in the breathtaking Sundarbans, combining adventure, cultural exploration, and relaxation. Our skilled team ensures each guest enjoys a well-organized and memorable journey through this unique ecosystem.

Contact Information

For any inquiries regarding this Privacy Policy or to exercise your rights, please contact us at:

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Significant updates will be posted on our website, and the effective date will be updated accordingly. Your continued use of our services following any changes signifies your acceptance of the revised policy.

Conclusion

Your privacy is important to us, and we are committed to ensuring the responsible handling of your data. By understanding and agreeing to this Privacy Policy, you can trust that your information is secure and managed with care, allowing you to enjoy our services confidently.