Introduction

These Terms & Conditions govern the use of services provided by Maity Tourism. By booking a tour or using our services, you agree to abide by these terms. Please read them carefully to understand your rights and responsibilities while engaging with Maity Tourism.

1. Booking and Payment Terms

  • Booking Confirmation: All bookings are confirmed only after receiving the required deposit. Reservations are subject to availability.
  • Payment Terms: Full payment for the selected tour package must be made before the start of the tour. Payment methods include bank transfers, credit/debit cards, and other accepted payment options.
  • Late Payments: Maity Tourism reserves the right to cancel or reschedule bookings if payments are not completed by the specified due date.

2. Cancellation and Refund Policy

  • Cancellation by Customer: If you wish to cancel your tour, please refer to our cancellation policy for timelines and refund eligibility. Specific cancellation fees may apply.
  • Cancellation by Maity Tourism: We reserve the right to cancel or reschedule tours due to unforeseen circumstances, such as weather conditions, safety issues, or minimum group requirements not being met. In such cases, we will offer a full refund or reschedule at your convenience.
  • Refunds: Refunds, if applicable, will be processed within the standard refund period, and the amount will depend on the cancellation timeline.

3. Travel Documents and Requirements

  • Identification: All guests must carry valid identification, such as a government-issued ID, passport, or other required documentation, as per legal regulations.
  • Travel Permits: Maity Tourism will manage necessary permits for entry to restricted areas. However, we are not liable if access is denied due to insufficient documentation or regulatory issues.
  • Responsibility of Guests: Ensure you meet any health, safety, and legal requirements for your selected tour destination.

4. Code of Conduct

  • Respectful Behavior: Guests are expected to behave respectfully towards guides, staff, fellow travelers, and local communities.
  • Environmental Responsibility: Maity Tourism is committed to responsible tourism. Guests must avoid littering, damaging natural habitats, or disturbing wildlife during tours.
  • Compliance: Guests must adhere to all local laws, cultural norms, and safety guidelines as briefed by our guides.

5. Limitation of Liability

  • Accidents and Losses: Maity Tourism is not liable for any accidents, personal injuries, or losses incurred during the tour. Guests are encouraged to have appropriate travel insurance.
  • Third-Party Services: We are not responsible for issues arising from third-party services, such as transportation delays, hotel services, or local activity providers.
  • Unexpected Situations: In cases of natural disasters, political instability, or unforeseen events, Maity Tourism will make every effort to adjust the itinerary but cannot be held accountable for disruptions beyond our control.

6. Health and Safety

  • Medical Conditions: Guests are responsible for disclosing any pre-existing medical conditions that may affect their ability to participate in certain activities. Maity Tourism reserves the right to deny participation in activities deemed unsafe for certain conditions.
  • Emergency Assistance: Our guides are trained in first-aid response. However, guests should carry necessary medications and consult a physician before participating in physically demanding activities.
  • COVID-19 Protocols: Maity Tourism adheres to health and safety protocols, including sanitization, mask-wearing, and social distancing. Guests are required to follow these protocols throughout the tour.

7. Intellectual Property

  • Content Ownership: All content provided by Maity Tourism, including text, images, and branding, is the intellectual property of Maity Tourism. Unauthorized use, reproduction, or distribution of this content is prohibited.
  • Photography and Media: Maity Tourism may take photos or videos during tours for promotional purposes. Guests consent to the use of these materials unless they explicitly opt out.

8. Privacy Policy

  • Data Collection: We collect personal information for booking, communication, and service enhancement. For more details, please refer to our Privacy Policy.
  • Data Sharing: Personal information will not be shared with third parties except as necessary for providing services or if required by law.
  • Data Protection: Maity Tourism uses secure data protection measures to safeguard your information. By using our services, you agree to our data handling practices.

9. Complaints and Dispute Resolution

  • Reporting Issues: If you experience issues during the tour, please notify our team immediately so we can address them promptly.
  • Dispute Resolution: In case of unresolved complaints, Maity Tourism encourages mediation before pursuing legal action. Any disputes will be governed by the laws of the applicable jurisdiction.

10. Modifications and Updates

Maity Tourism reserves the right to amend these Terms & Conditions at any time. Updates will be posted on our website, and continued use of our services implies acceptance of the updated terms.

Contact Information

For questions about these Terms & Conditions, please contact us:

By booking a tour with Maity Tourism, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.