A: Maity Tourism is a trusted travel company specializing in eco-friendly tours to the Sundarbans, offering guided tours, boat rides, and jungle safaris.
ALL INDIAN GUESTS MUST CARRY VALID PHOTO ID PROOF (VOTER ID, AADHAAR CARD, OR DRIVING LICENSE) DURING TRAVEL. FOREIGN GUESTS ARE REQUIRED TO CARRY THEIR ORIGINAL PASSPORT AND VISA AS ESSENTIAL DOCUMENTS
ALL INDIAN GUESTS MUST CARRY VALID PHOTO ID PROOF (VOTER ID, AADHAAR CARD, OR DRIVING LICENSE) DURING TRAVEL. FOREIGN GUESTS ARE REQUIRED TO CARRY THEIR ORIGINAL PASSPORT AND VISA AS ESSENTIAL DOCUMENTS
General FAQ
Q1: What is Maity Tourism?
Q2: Where is Maity Tourism located?
A: Our office is located at Tiger More, Pakhiralay, Gosaba, West Bengal 743370.
Q3: How can I contact Maity Tourism?
A: You can reach us via:
- Phone: +91 8584838109
- Email: maitydilip.vivo@gmail.com
- Website: Visit here
Q1: Why should I choose Maity Tourism for my Sundarban tour?
A: Maity Tourism offers well-organized, eco-friendly, and affordable tour packages. With experienced guides, safe transportation, and customized itineraries, we ensure an unforgettable Sundarban experience.
Q2: What makes the Sundarbans unique?
A: The Sundarbans is the world’s largest mangrove forest, a UNESCO World Heritage Site, and home to the iconic Royal Bengal Tiger. Its unique biodiversity, scenic beauty, and rich culture make it a must-visit destination.
Q3: How far are the Sundarbans from Kolkata?
A: The Sundarbans are approximately 100 km from Kolkata. It takes about 3-4 hours to reach Gosaba (the entry point) by road and ferry.
Q4: How long does a typical Sundarban tour last?
A: A typical Sundarban tour lasts 1 to 3 days, depending on the package you choose. Customized options are also available for longer stays.
Q5: Is prior experience required for Sundarban tours?
A: No prior experience is necessary. Our tours are designed for everyone, from first-time travelers to experienced adventurers.
Q6: Can I travel solo or with a group?
A: Both options are available. You can join group tours for a shared experience or book a private tour for solo travel or small groups.
Q7: Do you provide language support during the tours?
A: Yes, our guides communicate in Bengali, Hindi, and English to ensure all travelers understand the information and enjoy the tour.
Q8: What is the check-in and check-out time for overnight tours?
A: Typically, check-in starts at 10:00 AM, and check-out is by 9:00 AM the following day. Exact times may vary depending on your chosen package.
Q9: Do I need to be physically fit for the tour?
A: Sundarban tours are generally relaxed and involve minimal physical effort. However, basic mobility is required for boarding boats and exploring on foot.
Q10: Can I book a tour at the last minute?
A: While we recommend booking in advance to secure your spot, we do accommodate last-minute bookings based on availability.
Q11: Are the Sundarbans suitable for honeymoon or romantic tours?
A: Yes, the Sundarbans offer a serene and unique setting for romantic getaways. We can customize packages for couples, including private boat rides and special accommodations.
Q12: Are there any restrictions for visiting the Sundarbans?
A: Certain areas within the Sundarbans are protected for wildlife conservation and are not accessible to tourists. However, our tours cover all permitted and scenic spots.
Q13: Do you provide insurance for the tour?
A: While we take every precaution to ensure safety, travel insurance is not included in our packages. We recommend purchasing travel insurance independently.
Q14: How do I leave feedback or reviews about my tour experience?
A: You can share your feedback on our website, Google reviews, or social media platforms. We value your input to improve our services.
Q15: Can I gift a Sundarban tour package to someone?
A: Yes, we offer gift vouchers and customized packages that you can give to friends or family for special occasions.
Travel Information FAQ
Q12: What is the best time to visit the Sundarbans?
A: The best time to visit is between October and March, as the weather is pleasant, and wildlife sightings are more frequent.
Q13: How do I reach the Sundarbans?
A: You can reach Gosaba (Pakhiralay) from Kolkata via road (approx. 100 km). From there, our team will guide you to your tour.
Q14: Do you provide transportation to the Sundarbans?
A: Yes, we can arrange transportation from Kolkata or nearby cities at an additional cost.
Safety and Guidelines FAQ
Q15: Is it safe to visit the Sundarbans?
A: Yes, we prioritize safety and follow strict guidelines during tours. Our guides are experienced and trained to handle emergencies.
Q16: Are the boats safe for travel?
A: Absolutely! All boats are well-maintained and equipped with life jackets and safety equipment.
Q18: Are children and elderly people allowed on tours?
A: Yes, our tours are family-friendly and suitable for people of all ages.
Q17: Do you have medical facilities available during the tour?
A: Basic first-aid is available. For emergencies, the nearest medical centers are contacted promptly.
Wildlife and Activities FAQ
Q19: What wildlife can I expect to see in the Sundarbans?
A: You may spot:
- Royal Bengal Tigers
- Crocodiles
- Spotted Deer
- Wild Boars
- Various bird species like Kingfishers and Egrets
Q20: Do you guarantee tiger sightings?
A: Wildlife sightings, including tigers, depend on luck and natural circumstances. While sightings are not guaranteed, the experience of exploring the mangrove forest is unforgettable.
Q21: What activities are included in the tour?
A: Activities include:
- Boat rides through mangroves
- Bird watching
- Village walks
- Cultural performances
Accommodation and Food FAQ
Q22: What type of accommodation is provided?
A: We provide:
- Eco-friendly resorts
- Houseboats
- Budget guesthouses (depending on your package).
Q23: What type of food is served?
A: We serve local Bengali cuisine, including vegetarian and non-vegetarian options. Special dietary requirements can be accommodated upon request.
Q24: Is drinking water provided?
A: Yes, we provide clean and safe drinking water throughout the tour.
Tour Packages FAQ
Q4: What types of tour packages do you offer?
A: Yes, we offer fully customizable packages based on your preferences and budget.
Q5: Are your tour packages customizable?
A: Yes, we offer fully customizable packages based on your preferences and budget.
Q6: What is included in the tour packages?
A: Most packages include:
- Accommodation
- Meals (Breakfast, Lunch, Dinner)
- Guided tours and safaris
- Boat rides
- Cultural programs (depending on the package)
Q7: Do you provide pickup and drop services?
A: Yes, pickup and drop services can be arranged from Kolkata or nearby locations upon request (additional charges may apply).
Q1: How many days in advance should I book a tour package?
A: We recommend booking at least 7-10 days in advance, especially during peak travel seasons (October to March). However, we do accommodate last-minute bookings based on availability.
Q2: Are there any discounts available for group bookings?
A: Yes, we offer special discounts for large groups. Please contact us directly for customized group rates.
Q3: Can I combine multiple packages?
A: Absolutely! We can customize your itinerary to include elements from multiple packages, such as wildlife safaris, cultural tours, and village visits.
Q4: Are your packages suitable for children?
A: Yes, our tours are family-friendly and designed to accommodate travelers of all ages. We can arrange special activities to keep children entertained.
Q5: Do the packages include adventure activities?
A: Yes, certain packages include adventurous activities such as exploring dense mangroves, wildlife spotting, and boat safaris.
Q6: Can I extend my tour package after booking?
A: Yes, extensions can be arranged based on availability. Please inform us as early as possible to adjust your itinerary.
Q7: What happens if the tour is canceled due to bad weather?
A: In case of cancellations due to unforeseen weather conditions, we will reschedule your tour or offer a refund as per our cancellation policy.
Q8: Do you offer honeymoon packages?
A: Yes, we provide exclusive honeymoon packages with private accommodations, romantic boat rides, and special arrangements for couples.
Q9: Are there special packages for photographers or birdwatchers?
A: Yes, we offer photography and birdwatching-specific packages that include early morning boat rides and visits to spots with abundant wildlife and scenic views.
Q10: Are meals included in the tour packages?
A: Yes, most packages include meals (breakfast, lunch, and dinner). We also accommodate dietary preferences with prior notice.
Q11: What type of accommodation is included in your packages?
A: Accommodations range from eco-friendly resorts and houseboats to budget-friendly guesthouses, depending on the package selected.
Q12: Do you offer luxury tour packages?
A: Yes, we offer premium packages with luxury accommodations, private boats, and exclusive amenities for a more comfortable experience.
Q13: Can you customize a tour package for a corporate group?
A: Absolutely! We create tailored packages for corporate outings, team-building activities, and conferences.
Q14: Are your packages available year-round?
A: Yes, our packages are available throughout the year. However, the best time to visit is between October and March due to favorable weather conditions.
Q15: Do you offer eco-friendly tour packages?
A: Yes, all our tours follow eco-friendly practices, focusing on minimizing the environmental impact and supporting local communities.
Q16: Can I choose a specific boat for my tour?
A: Yes, we provide various boat options, from shared boats to private deluxe houseboats. Let us know your preference at the time of booking.
Q17: What is the difference between a group tour and a private tour package?
A: Group tours involve shared activities and accommodations, while private tours are tailored exclusively for you, offering more flexibility and privacy.
Q18: Are airport or train station transfers included in the package?
A: Transfers are not included by default but can be arranged upon request at an additional cost.
Q19: Do you offer budget-friendly packages?
A: Yes, we have affordable packages designed for budget-conscious travelers without compromising on the experience.
Q20: What are the payment terms for tour packages?
A: A nominal advance payment is required to confirm your booking. The balance can be paid closer to the travel date as per the terms shared during booking.
Booking and Payment FAQ
Q1: How do I book a tour?
A: You can book a tour:
- By calling us at +91 8584838109
- Sending an email to maitydilip.vivo@gmail.com
- Visiting our website for inquiries.
Q2: What payment methods do you accept?
A: We accept:
- Online bank transfers
- UPI payments
- Cash payments at our office
Q3: Can I cancel or reschedule my booking?
A: Yes, cancellations and rescheduling are possible. However, cancellation charges may apply as per our terms and conditions.
Q4: Do you require an advance payment?
A: Yes, a nominal advance payment is required to confirm your booking.
Q5: Do I need to pay the full amount at the time of booking?
A: No, only a nominal advance payment is required to confirm your booking. The remaining amount can be paid closer to your travel date or on arrival, as per our terms.
Q6: What modes of payment do you accept?
A: We accept:
- Online bank transfers
- UPI payments (e.g., Google Pay, PhonePe)
- Cash payments at our office
Q7: Can I pay in installments?
A: Yes, we allow split payments, with an advance payment at booking and the balance closer to your travel date.
Q8: Is my payment refundable in case of cancellation?
A: Yes, refunds are processed as per our cancellation policy. Refund eligibility depends on the timing of cancellation relative to the travel date.
Q9: What are the cancellation charges?
A: Cancellation charges vary:
- More than 15 days before travel: Minimal or no charges
- 7-14 days before travel: Partial deduction
- Less than 7 days before travel: Higher cancellation charges
Details will be provided at the time of booking.
Q10: Can I reschedule my booking?
A: Yes, bookings can be rescheduled based on availability. A small fee may apply, depending on the timing of the rescheduling request.
Q11: Will I receive a confirmation after booking?
A: Yes, once your payment is received, we will send you a booking confirmation via email or WhatsApp, detailing your itinerary and other tour-related information.
Q12: Can I transfer my booking to someone else?
A: Yes, you can transfer your booking to another person. Please notify us in advance with the new traveler’s details.
Q13: Do you offer discounts for advance bookings?
A: Yes, we often provide discounts for early bird bookings. Contact us to check for ongoing offers.
Q14: What happens if my payment fails during online booking?
A: If your payment fails, you can retry or contact us for alternate payment methods. We’re happy to assist.
Q15: Are there any hidden charges?
A: No, all costs, including accommodation, meals, and activities, are clearly outlined in your package. Any optional add-ons will be explicitly mentioned.
Q16: Can I make partial bookings (for select activities or days)?
A: Yes, partial bookings for specific activities, boat rides, or shorter durations are possible. Let us know your requirements.
Q17: What if I want to upgrade my package after booking?
A: Upgrades are possible based on availability. Please contact us as soon as possible for changes.
Q18: Do you provide receipts or invoices for payments?
A: Yes, we provide a detailed receipt or invoice for all payments made.
Q19: What is the maximum group size for booking?
A: We can accommodate groups of any size, from solo travelers to large corporate groups. For larger groups, we recommend booking early.
Q20: Can I book a tour for someone else as a gift?
A: Yes, you can book a tour as a gift for someone else. We can customize the package and provide a gift voucher if required.
Q21: Do you have any loyalty or referral discounts?
A: Yes, we occasionally offer loyalty discounts for repeat customers and referral benefits. Contact us for details on current offers.
Eco-Tourism and Conservation FAQ
Q25: Are your tours eco-friendly?
A: Yes, we follow sustainable tourism practices to protect the Sundarbans' fragile ecosystem.
Q26: Do you support the local community?
A: Absolutely! We employ local guides and staff and promote local culture, helping the community thrive.
Q21: What activities are included in the tour?
A: Activities include:
- Boat rides through mangroves
- Bird watching
- Village walks
- Cultural performances
Miscellaneous FAQ
Q27: Do I need to carry any special documents for the tour?
A: Yes, a valid government-issued photo ID is required for all travelers.
Q28: What should I pack for the trip?
A: Essentials include:
- Comfortable clothing
- Sunscreen
- Insect repellent
- Camera
- Medicines (if required)
Q29: Do you provide guides?
A: Yes, all our tours are accompanied by knowledgeable guides who share insights about the Sundarbans' history, wildlife, and culture.
Q30: Can I bring pets on the tour?
A: Unfortunately, pets are not allowed due to safety and environmental concerns.
